Because every professional practice has different information management and office automation needs, we offer a wide range of installation, implementation, training and support options that can be combined into an automation plan tailored to your specific requirements.  Our consulting services include the following:

We also offer a variety of individual and group training options, including on-site classroom training with our Portable Training Lab.  Please visit our Training page to learn more.

INSTALLATION

We follow recommended procedures to properly install your software to a shared network directory and to each workstation that will be running the program.

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BASIC SETUP AND CONFIGURATION

To get you up and running, we will set up users and staff for proper program access.  We can also set up, or consult with you in setting up, user and program defaults to what we believe are the optimal settings.

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DATA CONVERSION

When moving to a new practice management, time billing or accounting system, you may have existing data in another program that you’d like to bring into the new system. Whatever the source of your data, if it can be exported in the industry standard ASCII delimited format, we can generally help you import it into your new database. This can save you and your staff hours and perhaps even days of time re-keying your data, and can help you seamlessly transition from one program to another.

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CUSTOMIZATION

Most of the software we sell and support can be installed and used right out of the box. But because every professional practice is different, there is no "one size fits all" solution. We can help you tailor your new software to your particular needs.

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LINK CONFIGURATION

To expand its core functionality, each program has “links” that enable it to integrate with other software packages. We can help you set up and configure any of these links.

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REMOTE ACCESS SOLUTIONS

In this new age of practice mobility, remote access to your data has become critically important. Each of the products we support has recognized this fact and offers a range of options for providing access to your database even when you're out of the office. We can help you implement any of these remote access solutions.

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ONGOING SUPPORT

In addition to assisting our clients with new implementations, we are available on an ongoing basis for telephone, web or on-site consultations to provide answers to software questions or to troubleshoot technical software problems.

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